Terms and Conditions

The content provided on the Village Angler Online Shop may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed.

We have taken every reasonable measure to ensure that the products promoted on this online shop are of the highest quality, fit for purpose and safe.

The Village Angler undertakes to keep all information as accurate and up-to-date as possible. We can however not accept any responsibility for errors or omissions.

We reserve the right to: Modify or withdraw the online shop, with or without notice and change these Terms and Conditions as may be required from time to time. Your continued use of the online shop or any part of it following such change will be taken as your acceptance of the amendments made.

All online orders will be fulfilled through The Village Angler (pty) ltd and will be subject to these Terms & Conditions

The Village Angler will take all reasonable steps to protect the personal information. The Village Angler is committed to protecting your privacy and all the personal information gathered on the online shop will be used to personally identify our users and will be kept strictly confidential. The information will not be sold or made available to anyone.  By using this website, you signify your acceptance of our privacy policy.

In an attempt to provide increased value to our users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the content of such external sites or resources.

Subject to availability and receipt of payment, orders will be processed within two business days. Every effort is made to effect shipment of your order timelessly however The Village Angler cannot be held accountable for unforeseen circumstances that may cause delays.

All orders are dispatched via our nominated courier service. Please note that in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.

Please allow 2 to 7 business days for delivery. Delivery services are only offered within the borders of South Africa. The option for collection at our physical address is also offered. Deliveries by courier are charged at the price quoted on the Cart page.

We ship worldwide and we offer two different delivery methods to our international customers: EMS Post (approximately 10-15 working days) or Express Delivery with a Courier (approximately 5-10 working days). The costs vary according to the total weight of the order and the destination country. The options will be presented to you, together with the costs, via a separate email once we can determine the freight cost.

Please ensure the correct shipping address is provided from the outset as ownership and risk will pass to you once the order has left our premises.

An order can be cancelled if payment has not yet been made for the order by the customer.

If a product is damaged or broken when you receive it, you must inform The Village Angler within two business day of receiving it. We will then make arrangements for the replacement of the product or a refund upon return of the damaged product.

If you decide you no longer wish to keep the products you received, we will refund or exchange the product(s) if you return the products, at your own expense, within 7 days of receiving your order. All returned goods will be examined upon receipt. We are unable to offer refunds, replacements or exchanges on any used or goods damaged by the customer. We will process your return as quickly as possible and will notify you by email once your refund, replacement or exchange has been processed.

If you receive the wrong product you must contact The Village Angler within 2 business days. We will then communicate with you via email to arrange exchange of the product or refund.

Payment may only be made via EFT (Electronic bank. All transactions will be processed in South African Rands (ZAR).

The Village Angler reserves the right to change pricing at any time without prior notice.

This online shop is governed by the laws of South Africa and The Village Angler (pty) ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: Shop 1, The Poacher Centre, 66 Naledi Drive, Dullstroom, Mpumalanga, South Africa.COMPANY INFORMATION
This online shop is run by The Village Angler (Pty) ltd, with registration number  2018/317456/07, based in South Africa.